What does the Service Fee cover?
RVshare is committed to providing you and your renters with the best experience possible, and this includes an expansive 24/7 Roadside Assistance program. The Service Fee helps to ensure that your renter has a positive outcome if the unexpected occurs while on the road; this includes lockouts, dead batteries, tire changes, towing, and more. To learn more about our Roadside Assistance Program, click here.
How much is the Service Fee, and how does it work?
The fee is generally around 5% for most bookings, but may change from time to time as RVshare continues to test booking optimization. The Service Fee is charged to the renter’s card once the payment for the booking processes, and only applies to the cost of the booking (security deposit and taxes excluded). In the event of an owner initiated cancellation, a full refund of the Service Fee will be issued. If a partial refund is issued for either a cancellation or adjustment, the Service Fee will not be refunded.