The Departure and Return Forms are designed to protect you as the owner and educate the renter.
When the renter arrives to pick up the RV, you should complete the Departure Form together so that the current condition of the RV is agreed upon prior to them taking possession and you can ensure they are adequately prepared to operate the RV.
The purpose of the Return Form is to discover and record any damage that has occurred during the rental as well as note any overages or additional fees incurred by the renter.
Both of these forms streamline the claims experience and help you get paid for repairs faster. They can be found in the "Documents" page of your RVshare Dashboard.
You are required to submit both the Departure and Return Form when filing a claim through RVshare Rental Insurance or requesting reimbursement against the renter's security deposit through RVshare. Failure to do so could result in an increase to the RVshare Rental Insurance deductible or rejection of a reimbursement request.