In order to file a claim through RVshare Rental Insurance, your reservation must have been covered by RVshare Rental Insurance.
To file a claim through RVshare Rental Insurance, log into your RVshare dashboard and click on the Claim Center option under the Rental Insurance tab. From here, click on the blue “File Claim Online” button.
The reservation's addendum number is necessary to complete the process. The addendum number is included in the insurance documentation you should have received via email prior the rental start date. If you aren’t sure what your addendum number is, or if you don’t think you received the email, please contact us at email@example.com.
Clicking the “File Claim Online” button will take you to the online claim center where you will be prompted to enter the necessary information. You will get a confirmation notification after the claim has been successfully submitted.
After the claim is filed, both parties will be contacted within 2 business days by a claims adjuster. The adjuster will then ask for any additional information they may need, and the claims process will go from there.
Please make sure to also submit the reservation's checkout form to notify us that the security deposit needs to be held.