In order to file a claim through RVshare Rental Insurance, your reservation must have been covered by RVshare Rental Insurance.
To file a claim through RVshare Rental Insurance, log into your RVshare dashboard and click on the Claim Center option under the Rental Insurance tab. From here, click on the blue “File Claim Online” button.
The reservation's addendum number is necessary to complete the process. The addendum number is included in the insurance documentation you should have received via email prior the rental start date. If you aren’t sure what your addendum number is, or if you don’t think you received the email, please contact us at email@example.com.
Clicking the “File Claim Online” button will take you to the online claim center where you will be prompted to enter the necessary information. You will get a confirmation notification after the claim has been successfully submitted.
After the claim is filed, both parties will be contacted within 2 business days by a claims adjuster. The adjuster will then ask for any additional information they may need, and the claims process will go from there.
Claims must be filed within 30 days of the rental end date. The Departure and Return Forms must be completed, signed, and dated within 72 hours of the rental end date and submitted to both RVshare and the insurance company during the claims process. Failure to do so could result in an increase to the RVshare Rental Insurance deductible or rejection of a reimbursement request.