These are the different cancellation policies owners can choose from:
- Forgiving: Renter may receive full refund of money collected up to 7 days before rental, 50% refund of money collected within 7 days of rental. A $99 cancellation processing fee will be applied to all partial and full refunds.
- Flexible: Renter may receive full refund of money collected up to 30 days before rental, 50% refund of money collected within 30 days of rental. A $99 cancellation processing fee will be applied to all partial and full refunds.
- Standard: Renter may receive full refund of money collected up to 30 days before rental, 50% refund of money collected within 30 - 14 days of rental, no refund within 14 days of rental. A $99 cancellation processing fee will be applied to all partial and full refunds.
- Strict: Renter may receive full refund of money collected up to 30 days before rental, no refund within 30 days of rental. A $99 cancellation processing fee will be applied to all partial and full refunds.
- Very Strict: Renter may receive 50% refund of money collected up to 30 days before rental, no refund within 30 days of rental. A $99 cancellation processing fee will be applied to all partial and full refunds.
- Most Strict: Renter may not receive a refund of any money collected. A $99 cancellation processing fee will be applied to all partial and full refunds.
The cancellation policy is upheld when the renter initiates the cancellation, unless you notify us otherwise. If you need to cancel the reservation for any reason, then the renter will automatically receive a full refund.